Discussion Quality

Continuous process improvement
In “Continuous process improvement: Penny Weller at TED x Kalamazoo” video, the speaker talked about the continuous process improvement and its impact on the company`s performance.
Do you agree with the speaker point of view that process improvements can make real change in organizations? Why?
The speaker mentioned important concepts in relation to the process improvements such as think, easy, do. Choose one of these points to discuss how it can be applied in the business world.
Instructions:
Access the video:
https://www.youtube.com/watch?v=1hvprBVWn3M
Be open to discuss your answers with your classmates.
Make comments if needed.

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